We ship orders twice a week - on Mondays and Thursdays.

Please be advised that we currently do not offer “next day delivery”. See guidance below for details on when we ship orders and when you can expect to receive them.

*Coronavirus notice: due to the ongoing COVID-19 pandemic, customers may experience some delays to their orders. Please allow up to 7 working days for your order to be delivered. Thank you for your support, patience and understanding – we hope our products can bring you peace and happiness at this tumultuous time. Stay safe and spread love!*

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We aim to ship all orders within 1-3 working days of your purchase. To fulfill your orders we use Royal Mail in the United Kingdom, and various other couriers for larger orders. 

UK shipping options:

-Royal Mail 24® (aim: delivered next working day after shipping)

-Royal Mail 48® (aim: 2-3 working days after shipping)

We send shipping notifications to customers via email and/or text (depending on which preference you selected at Checkout), so check your inbox for updates. If you have any further questions about shipping or your order, please email 516polish@gmail.com and we'll be happy to help!

We are currently unable to send orders outside of the United Kingdom. Please check this page for updates on international shipping.

We do not accept returns, except in the event that your items have arrived damaged or you received an incorrect product. Please see "my order has arrived damaged" for more information, or read our Refund Policy.

Did you know that many traditional nail polishes can have as many as 10 toxic ingredients inside? These ingredients can be a real danger to our health, and put our respiratory system at risk unnecessarily. At 516 Polish, we are committed to ensuring our formula remains free from toxic ingredients, which is why we are proud to be a “10 free” brand. This means that our nail polish formula (including top coats and base coats) excludes the 10 most commonly used toxic nail polish ingredients:⁣ Toluene,⁣ Formaldehyde,⁣ Formaldehyde Resin⁣, Camphor⁣, Xylene⁣, Triphenyl Phosphate,⁣ Ethyl tosylamide,⁣ Dibutyl phthalate (DBP),⁣ Acetone and Parabens.⁣

As we launch more collections, we will be on the look out for more nail polish bloggers to swatch our products. If you are interested in being a swatcher for 516, send us an email to 516polish@gmail.com stating your:

• Name
• Instagram handle
• Blog (if applicable)

We will get back to you with our decision shortly afterwards.